When Disaster Strikes, We’re Here For You!
Day or night, our local ERX teams are ready to roll out—every day of the year.
Call our dedicated hotline; a trained specialist will log the details and dispatch a crew immediately.
We arrive equipped with cutting-edge restoration tools to tackle any crisis—online requests or phone calls receive the same rapid attention.
When water invasion, smoke damage, mold growth, or storm impact strikes, ERX answers the call.
Our technicians use advanced drying, decontamination, and repair methods to quickly restore every room.
From minor flood cleanup to full-scale reconstruction, we handle flooring, drywall, and finish work—returning your home to a safe, comfortable state.
We also offer detailed content-cleaning of furniture and personal items, ensuring nothing is overlooked in your Charlotte residence.
ERX understands that downtime costs money. Our teams mobilize fast to get your commercial property back up and running.
We manage large-scale damage—fire, water intrusion, storm fallout, or mold infestations—with a focus on efficiency and minimal business disruption.
Whether you’re a property manager or an owner, our hands-on approach includes structural repairs, thorough remediation, and coordination with local inspectors.
By restoring your facility quickly and professionally, we help you protect revenue and maintain customer confidence in Charlotte’s competitive market.
Water damage restoration
Fire damage restoration
Storm damage restoration
Mold remediation
Water mitigation
Available 24/7 for calls anywhere in Mecklenburg County
On-site within hours of your call to minimize damage
Immediate mobilization of local technicians to start restoration
Yes, ERX partners with all major insurers serving Charlotte
We document damage, assemble paperwork, and communicate directly with adjusters
Our goal is to simplify your claims process and get approvals quickly
Absolutely—beyond restoring, we recommend proactive solutions such as:
Upgrading gutter and drainage systems for area storms
Installing sump pumps in basements prone to flooding
Advising on fire-resistant building materials common in NC counties
Inspecting for hidden moisture sources to reduce mold risk
Rapid local response—teams live and work in the Charlotte area
Full suite of services for both homes and businesses in the Queen City
Advanced drying, cleanup, and remediation technology
IICRC-certified technicians who walk you through each step
Deep commitment to the Charlotte community and customer care
You call our 24/7 emergency hotline at (888) 450-6580.
We dispatch a Charlotte-based crew to assess damage, usually within hours.
We create a tailored restoration plan, share timelines, and start mitigation.
Our technicians perform cleanup, repairs, and rebuild to pre-loss condition.
We keep you updated at every stage until your Charlotte property is fully restored.
Ensure everyone is safe and out of harm’s way.
If it’s water damage, shut off the main water valve if you can.
For fire or storm damage, keep a safe distance until ERX assesses structural integrity.
Call ERX at (888) 450-6580 and let us know your address in Charlotte, NC.
Avoid entering damaged areas until our technicians confirm they are safe.
Rapid response to flooding, leaks, or burst pipes in Charlotte and surrounding areas
Certified ERX technicians assess damage, extract excess water, and deploy advanced drying equipment
Sanitation and dehumidification processes prevent mold growth and structural issues
Transparent, local service—minimizing downtime for Charlotte homes and businesses
Work directly with insurance providers to streamline claims and reduce your stress
Comprehensive cleanup for Charlotte properties affected by fire and smoke
Soot and smoke removal using professional-grade techniques to protect surfaces and belongings
Structural repairs and reconstruction by local ERX crews experienced in Charlotte building codes
Odor elimination treatments restore indoor air quality for homes and businesses
End-to-end support—from initial assessment to final walkthrough—so Charlotte families can rebuild with confidence
Specialized mold inspection and testing for Charlotte residences and commercial spaces
Containment and removal of mold colonies using EPA-approved methods to protect indoor air quality
Advanced techniques—HEPA filtration and antimicrobial treatments—target hidden mold in Charlotte homes
Prevention-focused approach: identifying moisture sources common in Charlotte’s climate (humidity, leaks)
Post-remediation verification to confirm your Charlotte property is safe, healthy, and mold-free
Immediate assistance after severe weather hits Charlotte: wind, hail, and rain events
Emergency tarping and board-up services to secure your Charlotte property against further damage
Flood mitigation with water extraction, drying, and structural stabilization for local homes and businesses
Roof repair and siding replacement by ERX professionals familiar with Charlotte’s storm risks
Coordination with insurance adjusters to ensure fast, fair coverage for storm-related losses
Family owned and locally operated since 2013, our team of Xperts has dedicated themselves to a passion for excellence that drives everything we do.
7929 Statesville Rd
Charlotte, NC 28269
(704) 317-1738(local)
(704)-626-6813(fax)