Commercial Fire Damage Restoration in Hickory, NC

Fire Remediation & Fire Damage Restoration Process

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Becky Shatley profile picture
Becky Shatley
15 September 2026
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Nelson, Jeff, and Jose were the best. Very professional, clean, and quick. Would definitely recommend!!
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Cheryl Buhrmaster profile picture
Cheryl Buhrmaster
11 August 2026
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I had a claim that had taken way too long to resolve. Finally, Jordan the GM of ERX Hickory stepped in and got this completed within 5-6 business days. Jose' did wonders on my new flooring, carpet install, and bathroom touch ups. Viktor was also a huge help. I recommend ERX with Jordan at the helm. Thanks so much for getting this 14 month claim complete!
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Kristina Sigmon profile picture
Kristina Sigmon
5 August 2026
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Jacob and tyriq were amazing! The picture of professionalism manners and communication. 10/10
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Terri Roland profile picture
Terri Roland
30 July 2026
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Victor was very nice and thorough when he came to do the initial assessment. Jacob and Tyriq took over the assignment and did an excellent job answering all questions and explaining everything they weee soing
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Steve Williams profile picture
Steve Williams
17 July 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
acob was an absolute pro—he handled the water heater mess in our basement quickly and thoroughly. Super polite and professional the whole time, made a stressful situation way easier.
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John McCann profile picture
John McCann
7 July 2026
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Brandy with a “y” is a great representative. Thank you Brandy.
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Seth Aeschliman profile picture
Seth Aeschliman
7 July 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Brandy is super communicative, and easy to work with. She is a straight arrow and runs this business the way it should.
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Jr Price profile picture
Jr Price
25 June 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Jacob done a great job really impressed impressed
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Zack Benge profile picture
Zack Benge
25 June 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Brandy is great! She’s always available, always smiling, and constantly goes above and beyond to leave things better than she found them. You can 100% trust that when you use Brandy at ERX, you will be taken care of.
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Kim Sze profile picture
Kim Sze
24 June 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Can always count on Brandy to be there when needed! She is professional, knowledgable and kind, which are all appreciated when dealing with a disaster!
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(828) 639-8208

Consult with an expert for free!

Posted on Google Google
Becky Shatley profile picture
Becky Shatley
15 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Nelson, Jeff, and Jose were the best. Very professional, clean, and quick. Would definitely recommend!!
Posted on Google Google
Cheryl Buhrmaster profile picture
Cheryl Buhrmaster
11 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I had a claim that had taken way too long to resolve. Finally, Jordan the GM of ERX Hickory stepped in and got this completed within 5-6 business days. Jose' did wonders on my new flooring, carpet install, and bathroom touch ups. Viktor was also a huge help. I recommend ERX with Jordan at the helm. Thanks so much for getting this 14 month claim complete!
Posted on Google Google
Kristina Sigmon profile picture
Kristina Sigmon
5 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Jacob and tyriq were amazing! The picture of professionalism manners and communication. 10/10
Posted on Google Google
Terri Roland profile picture
Terri Roland
30 July 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Victor was very nice and thorough when he came to do the initial assessment. Jacob and Tyriq took over the assignment and did an excellent job answering all questions and explaining everything they weee soing
Posted on Google Google
Steve Williams profile picture
Steve Williams
17 July 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
acob was an absolute pro—he handled the water heater mess in our basement quickly and thoroughly. Super polite and professional the whole time, made a stressful situation way easier.
Posted on Google Google
John McCann profile picture
John McCann
7 July 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Brandy with a “y” is a great representative. Thank you Brandy.
Posted on Google Google
Seth Aeschliman profile picture
Seth Aeschliman
7 July 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Brandy is super communicative, and easy to work with. She is a straight arrow and runs this business the way it should.
Posted on Google Google
Jr Price profile picture
Jr Price
25 June 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Jacob done a great job really impressed impressed
Posted on Google Google
Zack Benge profile picture
Zack Benge
25 June 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Brandy is great! She’s always available, always smiling, and constantly goes above and beyond to leave things better than she found them. You can 100% trust that when you use Brandy at ERX, you will be taken care of.
Posted on Google Google
Kim Sze profile picture
Kim Sze
24 June 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Can always count on Brandy to be there when needed! She is professional, knowledgable and kind, which are all appreciated when dealing with a disaster!

Commercial Emergency Fire Damage Restoration

Look, a fire hitting your business in Hickory is a huge deal. It messes up everything, from your day to day work to the building itself. Our team at ERX is here to get you through it with our full service commercial fire restoration. Our goal is to get your business back to normal and give you peace of mind.

Understanding Commercial Fire Damage Restoration

What is Commercial Fire Damage Restoration? 

Think of it as a full-scale plan to get your business back to the way it was before the fire. It’s not just a cleanup. The process involves a lot of steps: first, we check out the damage and secure your property. Then we get rid of the smoke and soot, eliminate all the bad smells, and handle all the repairs and rebuilding.

Why Choose ERX for Commercial Fire Damage Restoration in Hickory, NC? 

We get a lot of questions about why we’re the right people for the job. Here’s the simple truth:

  • We Know Our Stuff. We have a lot of experience handling fire damage for businesses. Our team has the knowledge to take on any fire situation and get it done right, so your business doesn’t have to be shut down for long.

  • We Use the Right Tools. We work with the best equipment and newest methods to make sure the cleanup and restoration are done properly. This helps us limit any further damage and get you back on your feet faster.

  • We Handle Everything. We offer a full range of services. From the moment you call us to the final repair, we are there every step of the way. Our full service approach handles every part of the fire damage, making sure your business is completely restored.

Our Commercial Restoration Services

The ERX Fire Restoration Plan

Look, when a fire hits, you need a clear plan, and you need it fast. Our team at ERX has a process ready to go that handles everything, so you can focus on your business. If you need help, call ERX right away.

What We Do First

Fires don’t wait, so neither do we. We’re on it 24/7. Our team shows up quickly to limit the damage and get the work started as soon as we can. After a fire, your business is at risk for more damage or even theft. We act right away to secure your property, and we’ll work with your insurance company to make things easier.

 

Navigating Insurance Claims

Dealing with an insurance claim after a fire can be a total headache. We make it simple for you. We work with insurance companies all the time, and we provide detailed records of all the damage and our work. This helps speed up your claim and lets you get back to business without the extra stress.

Implementing Fire Prevention Strategies

  • A Fast Response We understand that after a fire, you need help now. Our team is available 24/7. We will get to you fast to get started and limit the damage.

    Securing Your Place After a fire, a business can be at risk for more damage or even theft. We’ll secure your property right away. We also work with insurance companies to make your claims process go smoothly.

Navigating Insurance Claims for Commercial Fire Damage ​Streamlining the Claims Process

Dealing with insurance after a fire can be a total headache. We make it simple. We have a lot of experience working with insurance companies and we can help you with the claims process. We make sure to document every part of the damage and our work. This detailed record helps speed up your claim and gets you what you need to move forward.

The Role of Technology in Commercial Fire Restoration

Using Smart Technology: We use smart tools like thermal cameras to find hidden damage and moisture that you might not be able to see. We also use things like special air scrubbers to get rid of smoke particles. These tools help us restore your property more efficiently. We also work to create a plan that keeps your business running as much as possible while we do our thing.

Safety Is a Top Priority: Our team is always being trained on the latest restoration methods and safety rules. We always put safety first. We make sure that our work doesn’t put you or your employees at risk. We follow the highest standards in everything we do.

Ensuring Compliance and Safety

  • Certified Professionals 
    Our technicians are continuously trained and certified in the latest fire restoration techniques and safety protocols. Holding certifications from recognized industry bodies like the Institute of Inspection, Cleaning and Restoration Certification (IICRC), our team adheres to the highest standards of service and compliance. 
  • Safety First 
    ERX prioritizes safety in all aspects of our work. From securing the property to using personal protective equipment (PPE), we ensure that our restoration efforts do not compromise the safety of your employees or ours. 

FAQs for Commercial Fire Damage Restoration in Hickory, NC

Q: How fast can ERX get to my business after a fire?

A: We are here 24/7. When you call, we get a team to you quickly, often arriving within a few hours to start the restoration process right away.

A: First, make sure everyone is safe and has a way out. Contact the fire department, of course, and then give us a call. Do not go back inside the building until a professional says it’s safe to do so.

A: Yes. We are set up to manage fire damage projects of all sizes. Our team has the knowledge and resources to take on big jobs and make sure the restoration is done right.

A: Yes, we will. We work with all the big insurance companies to make your claim process as smooth as possible. We provide detailed records of the damage and our work to support your case.

A: We use special tools and methods to get rid of smoke odors from your property. We don’t just cover them up; we get rid of them completely so the air is clean and fresh.

A: After we finish the restoration, we can offer some pointers on how to help prevent another fire. This can include things like recommending better fire alarms or a plan for your employees to follow in an emergency.

A: Our first step is to secure the property. After a fire, your building is at risk for more damage or theft. We’ll get it secured right away to protect your assets and start the cleanup process.

A: Yes. Our work goes beyond just the building itself. We also work to restore your belongings and equipment that were affected by the fire.

A: We use smart tools like thermal cameras to find hidden damage. This helps us make sure we don’t miss anything and the restoration is done properly.

A: Yes, our technicians are trained and certified in all the latest restoration methods. We follow the highest safety standards in everything we do.

24/7 Call us

24/7 Call us

24/7 Call us