Terms of Service
1. Acceptance of Terms
By accessing or using the Emergency Restoration Xperts (ERX) website (ERX247.com), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website.
2. Services Description
ERX provides emergency restoration services for residential and commercial properties affected by water damage, fire damage, storm damage, mold contamination, and related restoration services. Our website offers information about these services and ways to contact us for assistance.
3. User Conduct
When using our website, you agree not to:
- Use the website for any unlawful purpose or in violation of these Terms
- Attempt to gain unauthorized access to any portion of the website
- Interfere with the proper functioning of the website
- Submit false or misleading information
- Upload or transmit viruses or other malicious code
4. Contact Forms and Communication
By submitting information through our contact forms, you:
- Consent to be contacted by ERX representatives via phone, email, or text regarding your inquiry
- Acknowledge that communications may be recorded for quality assurance and training purposes
- Agree to provide accurate and current contact information
5. Intellectual Property
All content on the ERX247.com website, including text, graphics, logos, images, and software, is the property of ERX or its content suppliers and is protected by United States and international copyright laws. Reproduction, modification, distribution, or republication of materials without prior written permission is strictly prohibited.
6. Disclaimer of Warranties
The information and services on our website are provided “as is” without any warranties, expressed or implied. ERX does not warrant that the website will be error-free or uninterrupted or that any defects will be corrected.
7. Limitation of Liability
ERX shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our services or website. This includes damages for loss of profits, data, or other intangible losses.
8. Indemnification
You agree to indemnify and hold harmless ERX, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from your use of the website or violation of these Terms of Service.
9. Third-Party Links
Our website may contain links to third-party websites. These links are provided solely as a convenience and do not imply endorsement by ERX. We are not responsible for the content or privacy practices of linked sites.
10. Service Estimates and Pricing
Any cost information or estimates provided through our website are non-binding. Final pricing for services will be determined after professional assessment of the damage and scope of work required.
11. Privacy Policy
Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms of Service by reference. Please review our Privacy Policy at ERX247.com/privacy-policy-terms-and-conditions/.
12. Modifications to Terms
ERX reserves the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on the website. Your continued use of the website after any changes constitutes acceptance of the modified terms.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the state of North Carolina, without regard to its conflict of law provisions.
14. Dispute Resolution
Any dispute arising from these Terms or your use of the website shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in North Carolina.
15. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the Terms shall otherwise remain in full force and effect.
16. Entire Agreement
These Terms constitute the entire agreement between you and ERX regarding the use of our website and services offered through the website.
17. Contact Information
If you have any questions about these Terms of Service, please contact us at:
Emergency Restoration Xperts (ERX)
Phone: +1-866-217-7903
Email: legal@erx247.com
Last Updated: August 15, 2025