ERX: Commercial Fire Damage Restoration
Fire & Smoke Damage Restoration
Fire Remediation Techniques for Businesses
Minimizing Operational Disruption
Understanding that every hour of downtime can result in significant financial losses, ERX places a strong emphasis on business continuity planning. As part of our commercial fire restoration services, we work with you to develop a customized plan that aims to keep your operations running as smoothly as possible during the restoration process. Whether it’s setting up a temporary office space or prioritizing the restoration of critical areas of your business, our flexible and strategic approach is designed to meet your specific needs and minimize operational disruption.
Our Commercial Restoration Services
Immediate Emergency Response for Businesses
Recognizing the urgency to minimize business interruption, ERX offers 24/7 emergency response services tailored to commercial properties. Whether facing minor smoke damage or a major fire, our team is equipped and ready to secure your business premises and initiate the restoration process promptly.
Smoke Damage Mitigation and Soot Removal for Commercial Properties
Smoke and soot can extend the damage far beyond the immediate area of the fire. ERX’s commercial restoration specialists excel in smoke damage mitigation and soot removal, applying modern technical procedures to remove these harmful byproducts from your property, safeguarding your assets and health.
Commercial Odor Removal
The persistent smell of smoke can linger in a commercial setting, affecting the comfort and well-being of your employees and customers. Our odor removal services are specifically designed to identify and eliminate smoke odors, restoring the indoor air quality of your business premises.
Securing Your Business Post-Fire
In the aftermath of a fire, commercial properties are susceptible to secondary damage and vandalism. ERX proactively secures your property, collaborating with insurance companies and law enforcement to protect your business assets and streamline the claims process.
Ensuring Expertise and Compliance
Our technicians aren’t just skilled. They are always trained and certified in the newest fire restoration methods and safety rules. They hold certifications from groups like the Institute of Inspection, Cleaning and Restoration Certification (IICRC). This means our team can handle the toughest restoration jobs, following the best service and compliance rules. Because we are committed to being excellent and always learning, ERX stays a leader in the commercial fire restoration business.
So, Emergency Restoration Xperts (ERX) gives a full approach to commercial fire damage restoration. This includes quick help, working with insurance claims, fire prevention ideas, the best technology, plans for keeping your business going, and caring for the environment. Our many services, along with our focus on training and certification, make ERX the top choice for businesses that need fire restoration help. If a fire has impacted your business property, trust ERX to provide the expert restoration services you need to rebuild and recover well.
1. The fire department just left my commercial property. What are my first steps?
Your immediate priority is safety. Do not reenter the building until a professional has declared it structurally sound. Your next calls should be to your insurance agent to report the loss and then to a professional restoration company. We can arrive quickly to assess the situation and secure the property by boarding up windows and tarping any roof damage to prevent further harm.
2. What does restoration looks like for your business?
Every fire shows different obstacles for each unique situation, but in general this is how it will look. We begin with a detailed inspection and damage assessment. We make sure the property is secured, we take out all of the water from the firefighting efforts, and followed up by a full deep cleaning of the business by removing all of the smoke and soot. Soot and smoke has an intense odor so we address that too, and finally, perform the necessary repairs and reconstruction to return your property to its prior condition.
3. How do you work with business insurance policies?
We work with all major insurance carriers in the Carolinas. We document all the damage with photos & notes, creating a detail oriented record for your insurance adjuster. Communication? Do not worry about it we handle everything from here such as: information, estimates, etc. We just want to bring your business back to normal.
4. How long will it take to get my business operational again?
The timeline is determined by how much damage, and of course where. If the fire was contained in a small room, that will of course require a lot less time. Compared to having your business walls completely destroyed, water pipes, and electrical issues.
5. The fire was small, but the smoke damage seems to be everywhere. Can you fix that?
Absolutely. Soot and smoke particles are invasive and can travel far beyond the fire’s origin, settling on surfaces and getting into your building’s ventilation system. We use specialized cleaning techniques and equipment to remove acidic soot and pervasive smoke odor from walls, ceilings, contents, and air ducts, which is a job standard janitorial services are not equipped to handle.
6. Why can’t my own maintenance or cleaning crew handle the cleanup?
In short soot is corrosive and toxic. So, even though you have a great team… They will be at risked, because lack of equipment, or specialized chemical agents that is needed to completely and safely remove the contaminants.
7. How is restoring a business different from restoring a house?
The main difference, is that your business is losing revenue, so we need to operate as quickly as possible. This involves: Specialized equipment, securing sensitive documents, and coordinating the areas that is important to your business first.
8. What about all the water damage from the firefighting efforts?
Water damage is an expected part of any fire event. In fact, it is often the most immediate threat after the flames are out because it can lead to mold and structural issues. Our response is two fold; we address both the fire and water damage simultaneously. The first thing we do on site is begin water extraction and set up industrial grade drying equipment.
9. My business is in North Carolina. Do you service my specific area?
Yes. Our teams are positioned to serve businesses throughout the entire state of North Carolina. From the mountains to the coast, we can dispatch a crew to your location, whether you are in Charlotte, Raleigh, Wilmington, or any community in between.