Introduction
We are Emergency Restoration Experts LLC (“Experts”) in Charlotte, NC and our telephone number is (866)-277-4ERX. Experts operate the website located at erx247.com (the “Website”). This privacy policy informs you of our policies regarding the collection, use, and disclosure of information we from users of the Website and any related services, sales, apps, and events (collectively, the “Sites”). If you have questions about this privacy policy or our privacy practices, email us at legal@erx247.com . By using any of the Sites, you accept and agree to everything set forth in this privacy policy. Experts may update this privacy policy from time to time, and the updated version will be effective as soon as it is accessible. Experts encourage you to review this privacy policy frequently.
Information Experts Collect
Experts may collect the following information from you as you explore and use the Sites:
· Personal information you provide to us, such as your name, address, phone number, email address, date of birth, age, and login credentials
· Payment data (such as credit card information), which is stored by our payment processor
· Social media login data
· Your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, and location
· Site usage patterns, page visit data, purchase history
Experts collect information directly from you via your use of the Website. Experts also may collect limited information about you from public databases, marketing platforms, social media platforms, and other third-party sources. If you choose to log in using a social media account, Experts will receive certain information about you from your social media provider. The profile Information Experts receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, profile picture as well as other information you choose to make public.
Experts collect some of the information described above through the use of “cookies”, “pixels”, “web beacons”, and similar technologies.
Use of Your Information
Experts use the information that we collect from you to provide our services to you. In addition, Experts may use the information for one or more of the following purposes:
· To fulfill our legal obligations
· To send you marketing and promotional communications
· To send you information about new services and features
· To notify you of changes in our terms of use
· To deliver targeted advertising to you
· To request feedback from you
· To enable user-to-user communication
· To enforce our terms of use
· For data and usage analysis, determining the effectiveness of our services or promotional campaigns, and to evaluate and improve the Sites
Experts will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When Experts have no ongoing legitimate business need to retain your personal information, Experts will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then Experts will securely store your personal information and isolate it from any further processing until deletion is possible.
Experts have implemented technical and organizational security measures designed to protect the security of any personal information Experts collect. Nothing on the Internet is 100% secure. Transmission of personal information to and from the Sites is at your own risk. You should only access the Sites within a secure environment.
Sharing of Your Information
Experts may share your information with third parties on any of the following bases:
· You have given us consent to do so
· It is reasonably necessary in order for us to achieve a legitimate business purpose
· Experts must do so to meet our contractual obligations to you
· Experts are legally required to do so
· To investigate, prevent, or take action regarding suspected fraud, illegal activities, or threats to a person’s safety
· When our third-party vendors, service providers, contractors, or agents require access to your information in order to perform work for us
· In the negotiation or execution of a merger, sale, financing, loan, or acquisition
· To enable third-party advertisers or business partners to serve ads to you or offer you certain products, services, or promotions
· With our affiliates (parent companies, related companies, and subsidiaries)
· Other users may be able to view your profile information if you choose to interact with them
You may opt-out of having your data collected or shared with others (except when required to meet our contractual obligations to you, Experts are legally obligated to do so, or to investigate, prevent, or take action regarding suspected fraud, illegal activities, or threats to a person’s safety) by emailing us at legal@erx247.com . Note that upon receiving your request Experts will cease collecting and sharing your data, however, your data may not be completely or comprehensively removed from our systems.
Equality in Service and Price
Our prices and services are not affected by whether you opt-out of having your data collected our shared.
Third-Party Websites
The Sites may contain advertisements from third parties that are not affiliated with us and which may link to other websites, online services, or mobile applications. Experts cannot guarantee the safety and privacy of data you provide to any third parties. Any data collected by third parties is not covered by this privacy policy. Experts are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services, or applications that may be linked to or from the Sites.
Geographic and Age-Specific Privacy Rights
The Sites are not directed towards children under the age of 18, and children under the age of 18 are not permitted to join or use the Sites. Experts do not knowingly collect personal information from children under the age of 18.
The Sites are not directed towards European citizens or residents, and European citizens or residents are not permitted to join or use the Sites. Experts do not knowingly collect information from European citizens or residents.
California law permits California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which Experts shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us at legal@erx247.com .