Emergency Response 24/7

We encourage you to hang your Emergency Response Guide somewhere you and your family can easily view it. Click the link below to download a printer friendly version.

Emergency Response

Unlike some emergency response companies, we own our disaster response equipment, allowing us to respond more quickly. Our staff is trained and licensed for the tasks at hand in all southeastern states. This means our customers avoid delays in disaster response time due to subcontractor, labor, or equipment shortages. We provide 24/7 response across North and South Carolina. We will be on-site fast when you need us.

Water Damage Services

If you’ve experienced water damage due to a storm, flood or hurricane, it’s important to act quickly to avoid mold, contamination and further damage or loss to your property. ERX will help. Our extensive list of disaster response services includes water damage assessment, water extraction, structural drying and structural dehumidifying (Our drying system is unmatched in water removal effectiveness).


Decontamination Services

If you need mold removal and remediation services, our EPA-registered ASA-1000 decontamination system offers industry-leading protection against mold, virus, bacteria and other microbial threats. With our decontamination formula, we will return your structure to its pre-disaster condition. You can be sure that your indoor air quality is safe.


Fire Damage Restoration Services

If your home has suffered fire damage, we manage all aspects of disaster recovery efforts to get you back in your home or business faster — including securing the site, structural repairs, soot removal, and much more. We also offer disaster relief site support services such as roof tarping, boarding up windows and providing power generators until the completion of the structural repairs.